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MCS Services

We are a very competitive data/lead generation company that specialises in conducting charity calls on behalf of various Non-Profit organizations, to gauge potential donors’ charitable interests and potential support for their good causes.

Call Quality Assurance and 100% Quality Check

We pride ourselves with the quality processes we have in place. We require and store 100% recording of all calls and we conduct 100% quality checking and monitoring of all successful transactions.

Data Security

We take appropriate technical and organisational measures to protect the security of personal data, particularly when holding and transferring personal data. We comply with the requirements of PCI-DSS Compliance standards to protect personal information and ensure security when data is processed.

Compliance

We have our own in-house Compliance Department which ensures that our company is in compliance with all the regulations, directives, and legislations in Australia, particularly the Privacy Act, ACMA and TRCIS 2007.