Frequently Asked Questions

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FAQ's


2.) Who is your target demographic?

All leads utilised for telephone surveys in Australia, New Zealand and the United Kingdom are privacy compliant “TPS free” phone numbers or phone numbers belonging to people who opt themselves in to My Charity Survey online, where anybody over the age of 18 is free to join.

  NO demographic in particular is targeted. Though it may be true that the majority of online Opt In’s maybe younger people as they have a higher internet presence, or that telephone numbers that are TPS free, generally belong to an older demographic, to say that any demographic is “Targeted” would be erroneous as people who support charities or care a great deal about certain causes come from all demographics and can’t be targeted by gender, age, race or religion.

  1. What is My charity Survey and where do the leads come from?
  2. Who is your target demographic?
  3. Are measures taken to exclude vulnerable people?
  4. Why do Charities use MCS records to call for donations?
  5. What if I don’t want to be called?
  6. Do you ever contact people on the TPS register?
  7. What fundraising models are supported?
  8. How do deal with compliance issues?
  9. How much does data cost?
  10. How do you get on the survey?
  11. Are there any restrictions on the data I’ve purchased?
  12. What if the lead provided is already a supporter of my cause?